Policy

Free domestic shipping on all orders within the United States. 

Orders shipped outside the U.S will be charged a Flat Rate processing fee of $45.00 If you live outside of the United States, you may be contacted to pay this fee separately from your order.

All orders are normally processed through the United States Postal Service. A USPS tracking number will be provided to you via email once your order has been processed and shipped.

Most Payments for Domestic and International Orders are processed via Paypal.
After Billing and credit card information have been verified, your order will begin the processing phase.  Pre orders will then receive custom coloring, styling and packaging will begin for “Ready To Ship“ orders. processing time may take up to 3 weeks depending on the wig, items you choose and complexity of your order, order times and shipping vendor capability and volume.

We are not responsible for payments that are unable to be verified. Payments that are unable to be verified include: 
ZIP CODE INVALID FOR CARD USED
CARD USED IS NOT THE SAME AS NAME ON ORDER
INVALID ADDRESS
INCORRECT EMAIL PLACED ONLINE AT YOUR TIME OF ORDER.

SHIPPING ADDRESS IS DIFFERENT FROM ADDRESS on PAYPAL 

SHIPPING ADDRESS IS DIFFERENT FROM CREDIT CARD BILLING ADDRESS

 If we can not verify your payment within 5-7 business days your order will be cancelled and you will automatically receive a refund.

 In some cases further verification methods may be needed, please list a valid telephone number in your contact information. If you can not be contacted via telephone your order will be canceled and you will be refunded.

Due to the nature of the products we sell, there will be absolutely no refunds or exchanges. There are no refunds on downloadable content.

BY ORDERING FROM THIS WEBSITE  YOU AGREE & CONFIRM THAT YOU HAVE READ & UNDERSTOOD ALL THE TERMS & CONDITIONS, PROCEDURES, PRODUCT DESCRIPTIONS, SHIPPING TIME ESTIMATES, POLICES, AND ALL OTHER INFORMATION LISTED ON THIS WEBSITE.